Managed Services is key to reducing your ICT costs and delivering the most cost effective ICT to your business. We know that technology is probably not your strongest skill – that is where our team comes in, working in partnership with you and your team.
Adopting managed services is intended to be an efficient way to stay up-to-date on technology, have access to general or specialised ICT skills and address issues related to cost, quality of service and risk. As the IT infrastructure components of many SMB and large corporations are migrating to the cloud, with MSPs (managed services providers) increasingly facing the challenge of cloud computing, a number of MSPs are providing in-house cloud services or acting as brokers with cloud services providers.
A recent survey claims that a lack of knowledge and expertise in cloud computing rather than offerors’ reluctance, appears to be the main obstacle to this transition. iThink Technology partners with your staff and management and provide management of day-to-day ICT processes, monitoring your crucial ICT systems and line of business applications and reducing related costs come as significant burdens that require the greater level of expertise than your in-house staff may not have.
Managed Services we provide;
- Proactive and reactive monitoring system – monitoring your entire ICT environment. Peace of mind.
- User Support – Professional, Australian-based service desk, we guarantee your IT users have the support they need.
- Cost Efficiency – Save money by leveraging our investment in keeping track of systems, processes and resources.
- Reporting – Regular reporting and discussions with stakeholders on the health and status of your IT systems.
We offer all this and much more… please feel free to contact us to arrange an obligation free assessment of the current state of your ICT and requirements.